We have been acknowledged and recognized by our Clients for the quality and excellence.
"The workload on the study has been very high, requiring an ability to handle multiple priorities and tasks at once. They have driven an impressive rate of recruitment, through sheer hard work, flexibility and making themselves fully available for the Sponsor and site staff, resulting in Poland being the highest recruiting country across our European study so far, putting us well on track to achieving our overall study recruitment milestone.
Communication is a strength. Throughout our interaction with ClinMed we have experienced clear communication which has helped to ensure establishment of clear expectations for all parties (sites, Sponsor and CRO). There is always instant and full communication of issues and concerns as well as the 'good news'. In the instances of potential issues in Poland, ClinMed always present us with the local options and potential solutions to overcome problems in accordance with Polish law which has greatly helped to facilitate appropriate Sponsor decision making and subsequent action.
In addition to study specific paperwork, ClinMed are very prompt with general housekeeping paperwork ensuring timely submission of timesheets and expense reporting which greatly helps with Sponsor budget management. They demonstrate high standards, attention to detail and have provided us with a quality and reliable service to date. Their standard of written and spoken English is first rate and their patience when dealing with and catering for non-Polish speaking Sponsor staff has been greatly appreciated by our team and has made running a study in Poland possible for us.
On a personal note they are approachable, friendly, accommodating and generally a delightful bunch to work with. They are extremely obliging, with excellent interpersonal skills, excellent organisational skills and are keen to make things happen. I hope we will collaborate with them on future projects. They will certainly be our first port of call in Poland as they are highly cooperative, eager to please and keen to ensure provision of a top quality service."
Astellas Pharma Poland has been cooperating with ClinMed Pharma in several projects. During our cooperation ClinMed team has proved high quality of the services, dedication and flexibility in many aspects of the study. Despite high workload they have managed to quickly introduce themselves to the project, establish good professional relationships with study sites and significantly increase recruitment (in one study, Poland is the best recruiting country, with enrollment score significantly higher compared to the others). ClinMed team is open for the new challenges, proactive and capable to work under time pressure. They are always meeting indicated deadlines and keeping very high quality standards. They always provided us with the potential solution/option to overcome the problems what greatly helped with study management.
I recommend ClinMed to Sponsors and CROs as a reliable partner in clinical research services.
"I is a great pleasure to work with you and your team.
You have an excellent cooperation and relationship to site staff
Site staff responds immediately to our/your requests - or if not we know when it will be resolved - and you always follow up
You understands things very quickly - and always asks questions if in doubt
Also you hear and forward questions from site staff/PI in a timely manner and follow up until you receive a satisfactory answer/solution
You question issues and suggest solutions - in a very pleasant and proactive manner
You are very good role model for the other monitors - in ways of producing feedback and status reports
We appreciate the way you work with us - and the ongoing feedback we receive
Your work is of very high quality - and you always deliever on time
I would work with you again any time - it is a pleasure - and I can highly recommend you and Areks work on the trial."